Privacy Policy & Terms

Effective Date: 18 April 2025

Welcome to Goyatrica, your trusted travel partner for flights, hotels, holiday packages, and unforgettable travel experiences. By accessing or using our website and services, you agree to the following Privacy Policy and Terms & Conditions.

1. Information We Collect
Personal Information

When you book travel services through Goyatrica, we may collect:

  • Full name, email address, and phone number
  • Billing and payment details
  • Passport or travel-related information (if required)
  • Booking preferences and travel history
Non-Personal Information

We may also collect:

  • IP address and browser information
  • Device type and operating system
  • Website usage statistics and visitor behavior
  • Cookies and tracking technologies
2. How We Use Your Information

Your information helps us to:

  • Process bookings and send confirmations
  • Provide customer support and travel assistance
  • Improve our website and user experience
  • Share travel offers, discounts, and updates
  • Prevent fraud and maintain platform security
3. Sharing of Information

Goyatrica respects your privacy and does not sell personal data. Your information may only be shared with:

  • Airlines, hotels, transport providers, and travel partners
  • Secure payment gateway providers
  • Government or legal authorities when legally required
4. Cookies & Tracking Technologies

We use cookies to improve website performance and personalize your travel experience. Cookies help us:

  • Remember your login and booking preferences
  • Analyze website traffic and visitor behavior
  • Provide relevant travel deals and advertisements

You can disable cookies anytime through your browser settings.

5. Data Security

Goyatrica uses industry-standard security measures to protect your data:

  • SSL encrypted transactions
  • Secure payment processing systems
  • Protected servers and regular security monitoring

While we work hard to protect your information, no online system can guarantee complete security.

6. Your Rights

You have the right to:

  • Access or update your personal information
  • Request deletion of your account or data
  • Opt-out of promotional communications
  • Contact us regarding privacy-related concerns
7. Policy Updates

Goyatrica may update this Privacy Policy from time to time. Updated changes will be posted on this page with a revised effective date.

8. Terms & Conditions
a. Eligibility

Users must be at least 18 years old to make bookings through Goyatrica.

b. Booking Policy
  • All bookings are subject to availability and confirmation.
  • Prices may change based on airline, hotel, or travel provider updates.
  • Travel documents and identification are the responsibility of the traveler.
  • Goyatrica acts as an intermediary between users and travel service providers.
c. Cancellation & Refund
  • Cancellation policies vary depending on the service provider.
  • Refund timelines depend on airlines, hotels, or partners.
  • Some bookings may be non-refundable.
d. Limitation of Liability

Goyatrica is not responsible for delays, cancellations, natural disasters, visa issues, or third-party service disruptions beyond our control.

9. Contact Us

If you have any questions regarding our Privacy Policy or Terms & Conditions, please contact the Goyatrica support team.